Refund policy

 

Salubrious 

Thank you for your purchase. We hope you are happy with your purchase of the services we  provide. However, if you are not completely satisfied with our service for any reason, there is no money back refund policy for services and products only valid for a period of 5 calendar  days from the date of the payment. Please reach out to management with any questions. 

Cancellations 

Appointments must be cancelled at least 72 hours in advance to avoid a cancellation fee. In the  event of a same-day cancellation, your card will be charged $50 of the service fee; in the event  of a missed appointment without cancellation, 100% of the service fee. Please email our customer service line at contact@salubrioussalon.com to cancel or modify your appointment 

Returns 

You have the right to return and refund if the Product is defective or not as described. If the  Products we delivered to you are defective or are not as described on our Website, you should  contact us and report such defect or misdescription as soon as possible (we ask that this is  within 3 days from delivery of the Products and if possible we ask that you send us a photograph  as evidence of the defective or misdescribed Product - this will assist in processing your refund  quickly).  

All returns must be postmarked within 5 days of the purchase date. All returned items must be  in new and unused condition, with all original tags and labels attached. 

Refund requirements 

The following criteria must be met to qualify for a refund: 

∙ Product is defective 

∙ Product is not as described 

∙ Product must be unopened 

∙ Product must be in the original packaging 

∙ Product must be unused 

∙ Product must not be damaged

In order to ensure the above criteria have been met, all returns will be inspected. If the product  does not meet the listed criteria, we reserve the right not to issue a refund.  

Proof of purchase 

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please  note that without the aforementioned proof of purchase, we will not issue a refund 

How to Request a Refund 

You can request a refund or get other assistance with your purchases at  contact@salubrioussalon.com 

Refund Process 

You will be issued a full refund of your product purchase within 5 days of approval. You will  receive the refund through the same payment method you used to make the purchase. If for any  reason, Salubrious is unable to issue a refund via your initial payment method, we will provide  the value in equivalent credit or provide an alternate method of refund.  

Abuse 

Refunds are designed to remove the risk from purchasing products or services — not as a way to get free products and services. If it appears to us that you are abusing refunds, we may stop  offering them to you. 

No Disparagement 

You agree not to disparage Salubrious in any manner. For the avoidance of doubt,  disparagement shall mean disparaging or otherwise making any false or negative statements  about the products, services, members, managers, or employees of Salubrious Company. 

Release of Liability 

You, on behalf of yourself, and your respective heirs, estates, administrators, successors and  assigns hereby unconditionally releases and forever discharge Salubrious and its agents,  employees, representatives, managers, members, predecessors, successors, parents,  subsidiaries, assigns, and affiliates, and from any and all claims, causes of action, demands,  obligations, liabilities, damages, attorneys’ fees, costs, and expenses of any type and nature 

whatsoever, whether in law or in equity whether known or unknown, either existing or that  may exist from the beginning of time to the date of this release. 

No Admission of Liability 

You understand and acknowledge that acceptance of any refund request by you shall be not  deemed or construed as an admission of liability by Salubrious with respect to any dispute or  any other matter. This Refund Policy shall not be used or construed in connection with any  other suit or another proceeding as an admission or concession of liability or otherwise on the  part of Salubrious. 

Revision Date 

This Refund Policy was last updated on 14 March 2023. If you were a user before the Revision Date, it replaces the existing Refund Policy.